Simplomation LLC – Privacy Policy
Simplomation LLC (“Simplomation LLC”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our automation and integration services, including any tools that connect to Intuit QuickBooks Online (the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a) Information You Provide Directly
We may collect information that you provide to us directly, such as:
- Business name and contact details (such as name, email address, phone number);
- Account setup details and configuration preferences;
- Any other information you choose to provide when communicating with us (for example, by email or during setup).
b) Information from QuickBooks Online and Other Connected Services
When you authorize our Services to connect to your QuickBooks account (or other third-party tools), we may access and process data made available via their APIs, such as:
- Customer and vendor information;
- Invoices, estimates, payments, and related transaction data;
- Product or service items;
- Other financial or business records as needed to provide the agreed-upon Services.
The exact data accessed will depend on how your integration is configured and the scope defined in your agreement with us.
c) Usage and Technical Data
We may collect basic technical information about how the Services are used, such as:
- Log files, IP address, browser type, and device information;
- Dates and times of interactions with the Services;
- Error logs and performance data used to diagnose issues.
2. How We Use Information
We use the information we collect for purposes including:
Providing and Maintaining the Services
- To connect to and sync data with your QuickBooks account and other tools;
- To automate workflows you have asked us to build and manage.
Configuration, Support, and Communication
- To set up, configure, and customize integrations for your business;
- To respond to your questions and provide technical support;
- To send important notices about changes, outages, or security issues.
Improvement and Security
- To monitor performance, troubleshoot issues, and improve reliability and features;
- To protect against fraud, abuse, or unauthorized access.
Legal and Compliance
- To comply with applicable laws, regulations, and requests from authorities;
- To enforce our agreements and protect our rights.
We do not sell your personal information.
3. How We Share Information
We may share information in the following limited circumstances:
1) With Service Providers
We may share information with trusted third-party vendors that help us operate the Services (for example, hosting providers, email services, or monitoring tools). These providers are permitted to use the information only to perform services on our behalf.
2) With Intuit and Other Connected Platforms
When you connect your QuickBooks account or other tools, data will flow between our Services and those platforms via their APIs, consistent with your configuration and each platform’s terms and privacy policy.
3) For Legal Reasons
We may disclose information if we believe in good faith that doing so is necessary to:
- Comply with a legal obligation or valid legal process;
- Protect the rights, privacy, safety, or property of Simplomation LLC, our clients, or the public;
- Enforce our agreements or defend against legal claims.
4) Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to reasonable confidentiality protections.
We do not share your QuickBooks data with unrelated third parties for their own marketing purposes.
4. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services and fulfill the purposes described in this Policy;
- Comply with legal, tax, and accounting obligations;
- Resolve disputes and enforce our agreements.
We may retain aggregated or de-identified data that cannot reasonably be used to identify you for longer periods for analytics and improvement purposes.
If you terminate your engagement with us, we will, within a reasonable time, remove or anonymize personal data that we no longer need, subject to any legal obligations to retain certain records.
5. Security
We take reasonable technical and organizational measures to protect information from unauthorized access, use, or disclosure, including:
- Limiting access to data to authorized personnel;
- Using secure connections where appropriate;
- Following best practices for passwords and API credentials.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:
- The right to access and receive a copy of your personal data;
- The right to request correction of inaccurate information;
- The right to request deletion of your personal data, subject to legal obligations;
- The right to object to or restrict certain processing.
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.
7. Third-Party Services and Links
The Services may rely on or link to third-party platforms such as Intuit QuickBooks or other tools you choose to connect. Your use of those services is governed by their own terms and privacy policies, not this Policy. We encourage you to review their policies carefully.
8. Children’s Privacy
The Services are intended for use by businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If changes are material, we may provide additional notice (such as by email or a prominent notice on our site).
Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Simplomation LLC
Email: Simplomation@gmail.com
Website: Simplomation.net